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Job Requirements of Client Consultant Cybersecurity:
- Maintain desktop software and hardware
- Prioritizing work to resolve complex support client issues
- Conduct tests using client data to be certain client needs
- Maintaining client contact and ensuring client satisfaction
- Recommend hardware and software solutions
- Prioritize and provide end users with hardware and software support
- Utilizing remote monitoring and management software to resolve client requests
- Support internal client services or interdepartmental projects through the deployment of hardware and software
- Maintain the client hardware and software inventory records
- Provide second level support for all technical support issues
- Enter and maintain client information in data management system
- Maintain a process to update client profiles and track client issues
- Provide technical consulting services to clients
- Provide application and technical support
- Check client systems for payments/information
- Resolve client issues including referring major hardware and/or software issues or defective products to technicians for service
- Improve client and internal support documentation and training materials
- Develop high-level client relationships
- Responding to client support request tickets
- Providing technical support and remote help desk services to Marco clients
Do you meet the requirements for this job?
Client Consultant Cybersecurity
QuestPro Consultants
Dallas, TX (Onsite)
Full-Time
$140,000 - $150,000/Year
Questpro is partnered with a key SaaS provider in the insurance and risk community in search of a client-facing cybersecurity SME. This role will provide cybersecurity best practices and strategy recommendations to large customers across a variety of global industries, including construction, real estate, and energy. Do you enjoy making an impact with clients and leading project delivery teams? We would love to hear from you!
Experience Requirements:
- Minimum 4-5 years of experience working in cybersecurity
- Past experience leading projects for Fortune 1000 clients
- Strong presentation and communication skills
- Bachelor's Degree
- Relevant certificates are a major plus: CRVPM, CRISC, CTPRP, CIA, CC, CISSP, SSCP
bvolkmer@questpro.com
for additional details!
Job Requirements:
- Maintain desktop software and hardware
- Prioritizing work to resolve complex support client issues
- Conduct tests using client data to be certain client needs
- Maintaining client contact and ensuring client satisfaction
- Recommend hardware and software solutions
- Prioritize and provide end users with hardware and software support
- Utilizing remote monitoring and management software to resolve client requests
- Support internal client services or interdepartmental projects through the deployment of hardware and software
- Maintain the client hardware and software inventory records
- Provide second level support for all technical support issues
- Enter and maintain client information in data management system
- Maintain a process to update client profiles and track client issues
- Provide technical consulting services to clients
- Provide application and technical support
- Check client systems for payments/information
- Resolve client issues including referring major hardware and/or software issues or defective products to technicians for service
- Improve client and internal support documentation and training materials
- Develop high-level client relationships
- Responding to client support request tickets
- Providing technical support and remote help desk services to Marco clients
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Salary Details
This salary was provided in the Job Posting.
$140,000-$150,000
Yearly Salary