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Agency/Broker – CSR in Houston, TX at QuestPro Consultants

Date Posted: 1/17/2019

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

  • Provide timely and accurate feedback to client inquiries on existing insurance policies with regards to policy amendments, billing, claims and upcoming renewals.
  • Support clients by responding to inquiries regarding coverage, policy changes, transfers, claim submissions and billing clarification.
  • Handling insurance service requests, processing necessary paperwork, answering all incoming calls, and issuing certificates and auto ID cards.
  • Sets up and maintains files on new and existing clients.
  • Provide help and be of service to our clients and prospects.
  • Maintain and establish client relationships as well as follow up with clients upon request
  • Current P&C License - Required
  • Applied System experience a plus
  • Possess an upbeat, positive and enthusiastic attitude
  • Possess a genuine willingness to learn, be intuitive, and resourceful and be coachable
  • Must be organized


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