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Agency/Broker - Employee Benefits in Houston, TX at QuestPro Consultants

Date Posted: 12/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Benefits Account Manager needed for large agency in Houston.  Will be responsible for the service and maintenance of groups ranging from 25-250 lives on average.  Qualified candidates will have a minimum of 3-5 years of benefits experience preferably in an agency/broker setting.  Will be responsible for the daily service and maintenance of accounts to include: primary contact with the producer to provide support to clients, primary contact with the marketplace, primary contact with the client(s), delegation to Analysts, contract & compliance, among other duties.  

  • Education:  Bachelor’s Degree Preferred
  • Maintain Group 1 License
  • Demonstrated participation  in (i.e. completed segments) in RHU, GBA or CEBS CE path
  • 5-7 Years Account manager experience required, experience with a carrier, employer, or Broker may also be considered.
  • Possess operational knowledge of Word, Excel, Power Point Publisher and current internet technologies.
  • Ability to travel to meet client service needs.
  • Ability to speak professionally and comfortably in front of others.
  • Demonstrate ability to multi-task, prioritize work
  • Willingness to work to meet client needs beyond scheduled hours by watching e-mail activity and answering important e-mails and calls after hours and on weekend, if necessary.
  • Bilingual Spanish a major plus
  • Ability to service our clients, vendors and co-workers effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
  • Ability to be pro-active (Does not have to be asked or reminded of tasks. Demonstrates a leadership role with the client in the overall administration of the Benefits Program).
  • Mastery level knowledge of fully-insured benefits products, services, market dynamics, carriers/vendors
  • Functional knowledge of wellness programs (both carrier-based as well as proprietary/client specific strategies), and client advocacy concepts.


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